Innovative Engineer/Programmer with 20+ years experience designing deploying and maintaning a variety of frameworks with a proven track record for delivering customer centric solutions.
Led a team of technicians providing support in multiple proprietary and legacy systems integral to the global enterprise. Increased team productivity by 15% through leadership programs. Improved service efficiency by 20% through streamlined communication
Managed a team of 12 tech support engineers and maintained Windows and AS400 servers. Developed a positive relationship with in-house and remote project managers. Deployed a custom Service Desk App to track and follow up on customer calls
Enhanced multiple client site operations with new government compliant technologies under strict deadlines. Trained staff on maintainance and troubleshooting. Developed Python/Excel applications for data processing and analysis.
Collaboratively incorporating Artificial Intelligence and Machine Learning to existing businesses dynamically improving customer directed convergence without revolutionary ROI.
GPA: 3.23
GPA: 3.56
Apart from being a web developer, I enjoy most of my time being outdoors. During the warmer months here I enjoy riding my Harley Davidson Motorcycle and exploring parks and trails with my dog Romeo.
When forced indoors, I am an avid reader and enjoyu documentry movies and television shows, I am an aspiring chef, and I spend a large amount of my free time exploring the latest technology advancements in the web and AI development world.